Any questions? Maybe you can find the right answer in this section: Envíos y Devoluciones pero si lo prefieres puedes contactar con nosotros a través de:
  • Customer service
  • Mon-Fri: 8:00 am - 20:00 pm
    Saturday: 9:00 am - 14:00 pm
  • Telephone +34 966 286 899
  • WhatsApp 670 381 650
  • Email
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We comply with the new European Data Protection Regulation GDPR

  • Visiting this website does not oblige users to provide any information about themselves. In the event that the user provides any personal information, the data contained on this website will be used for the purpose, in the manner and with the limitations and rights contained in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

  • The data provided by users will be incorporated into the personal data files for which Germas SHOES, S.L. is responsible, where it will be stored in a confidential manner and only used for the purposes for which it was collected.

  • The customer will have the right to rectification and erasure of this data as stated in articles 16 and 17 of the GDPR.

  • Transfer of data to third parties

  • Germas Shoes will only transfer data to third parties in compliance with the provisions of the GDPR

  • The third parties to which the data is transferred comply in turn with the GDPR and use the data for analysis of user behaviour on the website, to be able to carry out the transaction in the case of banking institutions or to be able to deliver the product to the user in the case of courier companies.

  • How long is my data kept for?

  • Germas SHOES, S.L. will delete the data collected when it is no longer necessary or relevant for the purpose for which it was collected or when the customer requests deletion of this data. These rights may be exercised by writing to Germas Shoes, S.L., Calle Xixona,22 - 03204 Elche, Alicante, España or the email address

  • Germas SHOES, S.L. has adopted the technical and organisational measures necessary to guarantee the security and integrity of the data, as well as to avoid its alteration, loss or unauthorised processing.
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