Support
Any questions? Maybe you can find the right answer in this section: Envíos y Devoluciones pero si lo prefieres puedes contactar con nosotros a través de:- Customer service
- Mon-Fri: 8:00 am - 20:00 pm
Saturday: 9:30 am - 12:00 pm - Telephone: +34 966 286 899
- WhatsApp +34 670 381 650
- Email info@zapatosmayka.es
Responsible for the treatment
What are the cookies?
What cookies do we use on the Website?
Information on how to consent to the installation of cookies, revoke it or change cookie settings:
How to disable and/or block cookies
Purpose of processing personal data.
Conservation period.
Recipients.
Rights.
- Right of access to your personal data
- Right to request rectification of inaccurate data
- Right to request the deletion of your data, when, among other reasons, the data are no longer necessary for the purposes that were collected
- In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of claims
- In certain circumstances and for reasons related to your particular situation, you may exercise your right to object to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.
- In certain circumstances and for reasons related to your particular situation, you may request your right to data portability. It is a complementary right to the right of access, since it allows obtaining the data that you have provided us in a structured format, common use and machine-readable, being able to be transmitted directly to another entity upon request of the Data Subject.
- You can exercise such rights, in addition to through the technical solutions presented, requesting by any means that records of its sending and receipt, clearly expressing your will in that sense and, if applicable, accompanied by a copy of your ID and/or any other documentation proving your identity, by writing to the email address indicated above, or to the postal address indicated above. In addition, if you consider that any of your rights have been violated, as an interested party, you are entitled to file a complaint with the Spanish Data Protection Agency (AEPD), located in C/ Jorge Juan, 6, 28001-Madrid https://www.aepd.es/ or through the electronic headquarters of the AEPD: https://sedeagpd.gob.es/sede-electronica-web/.
The person responsible for processing the data collected through the Website: htpp://www.zapatosmayka.es es GERMAS SHOES, S.L. with registered office in c/ Bastida de les Alcusses, nº5, 03290 Elche (Alicante), with ID: B03151826, duly registered in the Mercantile Register of Alicante, in volume 1406, folio 91, section 8 and sheet A, 1st entry. From now on, Mayka. You can contact MAYKA directly and effectively via email info@zapatosmayka.es regarding this privacy policy.
A cookie is a device or small file that the server of this Website sends to the browser of the terminal (computer, smartphone, tablet, etc.) from which you connect, in order to store information about the navigation you make from that terminal, which may, where appropriate, be recovered subsequently.
What types of cookies exist?
There are different categories of cookies, but the same cookie may be included in more than one category:
Types of cookies according to the entity managing them
Depending on who is the entity that manages the computer or domain from which cookies are sent and processes the data that is obtained, we can distinguish:
Own cookies:
They are those that are sent to the user’s terminal computer from a computer or domain managed by the owner/publisher of the Website and from which the service requested by the user is provided.
Third party cookies:
They are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the owner/publisher of the Website, but by another entity that processes the data obtained through cookies. In case cookies are installed from a computer or domain managed by the owner/publisher of the Website but the information collected through them is managed by a third party, cannot be considered as own cookies if the third party uses them for its own purposes (for example the improvement of the services it provides or the provision of advertising services in favour of other entities)..
Types of cookies according to the length of time they remain activated
According to the time period that remain activated in the terminal equipment we can distinguish:
Session cookies:
They are those designed to collect and store data while the user accesses a website. They are usually used to store information that is only relevant for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.
Persistent cookies:
They are those in which the data are still stored in the terminal and can be accessed and treated for a period defined by the cookie manager, and that can range from a few minutes to several years.
Type of cookie according to its purpose
Depending on the purpose for which the data obtained through cookies are processed, we can distinguish between:
Technical or functional cookies: They are those that allow the user to navigate through a website, platform or application and use the different options or services that exist in it, including those that the publisher uses to enable the management and operation of the website and to enable its functions and services, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remember the elements that make up an order, make the purchase process of an order, manage payment, control fraud linked to the security of the service, make the application for registration or participation in an event, count visits for the purpose of billing licenses of the software with which the service operates (website, platform or application), use security elements during navigation, store content for the broadcasting of videos or sound, enable dynamic content (e.g., animation loading a text or image) or sharing content via social networks. Also belong to this category, by their technical nature, those cookies that allow the management, in the most efficient way possible, of advertising spaces that, as a design element or 'layout' of the service offered to the user, the publisher has included on a website, application or platform based on criteria such as edited content, without collecting user information for other purposes, such as personalising that advertising or other content. Technical cookies will be exempted from the obligation to obtain the user’s consent for their installation, when they serve to provide the service requested by the user, as happens in the case of cookies listed in the preceding paragraphs. However, if these cookies are also used for non-exempt purposes (for example, for behavioural advertising purposes), they will be subject to that obligation.
Cookies of preferences or customization
They are those that allow you to remember information so that the user can access the service with certain features that can differentiate your experience from other users, such as the language, the number of results to show when the user performs a search, the aspect or content of the service depending on the type of browser through which the user accesses the service or the region from which he accesses the service, etc. If the user himself chooses those features (for example, if you select the language of a website by clicking on the flag icon of the relevant country), cookies will be exempted from the obligation to obtain the user’s consent for their installation, considered to be a service expressly requested by the user, and this provided that the cookies obey exclusively the selected purpose.
Analytical analysis or measurement cookies
They are those that allow the responsible for them to track and analyze the behavior of the users of the websites to which they are linked, including the quantification of the impacts of ads. The information collected through this type of cookies is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data that users of the service make. It is unlikely that such cookies represent a risk to the privacy of users whenever they are first-party cookies, which process aggregated data for a strictly statistical purpose, provide information on its uses and include the possibility for users to express their refusal to use it.
Advertising or behavioural advertising cookies:
They are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertisements based on it and to target advertisements to the user about the products and/or services that the user has visited, bought and/or used on a website. Such cookies are also used to measure the performance of advertising campaigns.
How to give consent.
When you enter the Website for the first time, an informational banner or first layer of cookie policy is displayed indicating what kind of non-technical or functional cookies will be installed on your device (browser). Clicking on the acceptance button will install all non-technical cookies. You can configure the type of cookies that you want to be installed in your browser by clicking on the configuration button, with the possibility to reject all cookies.
How to revoke consent.
You can revoke your consent by entering the cookie policy and clicking on the link “change the cookie settings”.
You can disable Google Analytics in: https://tools.google.com/dlpage/gaoptout?hl=es
In addition, you can -at any time- manage the use of cookies through the browser installed on your terminal. In the following links you can find information about which cookies the user has installed in your browser, allow their installation, block or delete them from your computer:
Chrome:http://support.google.com/chrome/answer/95647?hl=es
Explorer:https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
Fireforx:https://www.mozilla.org/es-ES/privacy/websites/#cookies
Safari:https://support.apple.com/es-es/guide/safari/sfri11471/mac
Opera:https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData
Web browsers are the tools responsible for storing cookies and from this place the user can exercise their right to delete or deactivate them. MAYKA cannot guarantee the correct or incorrect manipulation of cookies by the aforementioned browsers. In some cases it is necessary to install cookies so that the browser does not forget the user’s decision not to accept them. Also, there are third-party tools, available online, that allow users to detect cookies on each website you visit and manage their deactivation, such as Ghostery (https://www.ghostery.com/).
We refer to the information contained in the table of cookies installed on the Website.
The information obtained through the installation of cookies is kept for a period of two years.
The data obtained through the installation of cookies are not transferred to any third party outside MAYKA, unless there is a legal obligation or your consent is expressly requested. However, the use of third-party plugins and plugins on the website may result in a communication of data to the third parties specified in the cookie table installed on the Website.
As a data subject/you are entitled/to exercise the following rights: