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  • Customer service
  • Mon-Fri: 8:00 am - 20:00 pm
    Saturday: 9:00 am - 14:00 pm
  • Telephone +34 966 286 899
  • WhatsApp 670 381 650
  • Email info@zapatosmayka.es
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TERMS AND CONDITIONS OF USE OF THIS WEBSITE

Pursuant to Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), details of the company’s identification are set out below. Corporate name: GERMAS SHOES, S.L. Tax identification number: B03151826 Entered in the Commercial Register of Alicante, in volume 1406 , folio 91 , section 8 and page A , 1st entry. Registered office: C/ Xixona, 22 03204 ELCHE (ALICANTE) Spain Email: Info@zapatosmayka.es Telephone: +34 966 286 899 This website has been created by GERMAS SHOES, S.L. for information purposes and for the personal use of its users. The purpose of this Legal Notice is to regulate access to and use of this website, as well as the relationship between the website and its users. Access to this website involves acceptance of the following terms and conditions. Mere access to this website does not involve the establishment of any type of commercial relationship between GERMAS SHOES, S.L. and the user. Access to and browsing on this website involves acceptance and knowledge of the legal notices and terms and conditions of use contained herein. The owner of the website may offer services or products that may be subject to specific particular conditions which, depending on the case, may replace, supplement and/or amend these terms and conditions. The user will be informed about them in each specific case.

Privacy Policy.

This Privacy Policy governs the processing by GERMAS SHOES, S.L., as the company that owns the website www.zapatosmayka.es, of the personal data provided by users of the website. GERMAS SHOES, S.L. uses the data provided to us for the following purposes: to make possible the development, fulfilment and execution of the contract of sale that accompanies the purchase of any product or service published on the website; to answer any requests that users may make to us; to provide users with information about services or products that may be of interest to them, including the sending of commercial communications by electronic means, such as text or multimedia messages and email, as well as the making of telephone calls. The data provided will be kept while the commercial relationship is maintained or for the time necessary to comply with legal obligations. Specifically, GERMAS SHOES, S.L. will file the electronic document in which the contract is formalised and this information will be accessible to the user who was a party to the contract. The data that is processed by GERMAS SHOES, S.L. will be that provided by the users through the corresponding data collection forms as well as, where applicable, that collected or obtained thereafter for fulfilment of the purposes defined in each case. In this respect, all fields that are marked on a form with an asterisk (*) must be completed, such that the omission one of them could make it impossible for us to provide the requested services. Furthermore, upon sending us their details via the forms provided or by email to the corresponding inboxes, the user states that the information and details provided are accurate and truthful and that the user is over 18 years of age and has the legal capacity to enter into contracts. As the data controller, GERMAS SHOES, S.L. undertakes to respect, within the terms set out in law, the confidentiality of the personal data provided by the website users, as well as guaranteeing the exercising of their rights of access, rectification, erasure and objection to the processing of their data. The user may exercise these rights by sending an email to info@zapatosmayka.es. The user must provide us with a copy of their national identity document, passport or any other document accrediting their identity. Users may express their wish to no longer receive commercial communications by unsubscribing from the newsletters via the 'unsubscribe' like present in all newsletters or by sending an email to info@zapatosmayka.es

Intellectual Property.

The source code, graphics, images, photographs, sounds, animations, software and texts, as well as the information and content contained in the company name, are protected by Spanish legislation on intellectual and industrial property rights in favour of the corporate name of GERMAS SHOES, S.L. and full or partial reproduction and/or publication of the website is prohibited, as is its electronic processing, distribution, dissemination, modification, transformation or decompilation, along with other rights legally recognised for its owner, without prior written permission from GERMAS SHOES, S.L. The user solely and exclusively, is able to use the material that appears on this website for their personal and private use and is prohibited from using it for commercial purposes or committing illicit activities. All rights derived from intellectual property are expressly reserved by GERMAS SHOES, S.L. GERMAS SHOES, S.L. will ensure compliance with the above conditions and the proper use of the content presented on its web pages, bringing any civil and criminal action that may correspond to it in the event of infringement or breach of these rights by the user.

Access as a user.

A user may be required to provide certain details for registration. An essential condition for the use of this website, the services and the documents published on it is that all registration data provided by the user is, now and in the future, correct, truthful and complete and that it corresponds to their current circumstances. You undertake to inform GERMAS SHOES, S.L., without delay, of any modifications relating to your registration. This information must be sent to the postal or email address of GERMAS SHOES, S.L. indicated on this website for this purpose. GERMAS SHOES, S.L. has the right to deny the user access to this website and/or any of its resources, the services and content of the website and, where applicable, cancel or suspend the existing customer account, if it considers that the data is incorrect, out-of-date or incomplete or if it considers such measures appropriate, for other reasons, at its discretion.

Customer passwords and details.

The user is responsibility for protecting the privacy of their password, account numbers and other details that exist, as well as all activities carried out with respect to the user’s account. Any unauthorised use of the user’s account or other security breaches must be reported immediately to GERMAS SHOES, S.L. Your login details are valid exclusively for you and you are not authorised to disclose your account name, ID or password to other people or make them available to them. Any disclosure of your account name and password by you may result in your access being cancelled and the responsibilities derived from this will be assumed exclusively by you.

Right of Withdrawal

GERMAS SHOES, S.L., acknowledges the right of withdrawal that the purchaser has for terminating the contract within fourteen calendar days of receipt of the product, returning it without the need to state a reason and without incurring any cost. The exercise of this right of withdrawal will involve recovery of the reciprocal benefits: (1) the purchaser must return the product purchased in perfect condition and in its original packaging, and (2) GERMAS SHOES, S.L. shall return the amount paid by the user who wishes to withdraw from their purchase. Any user who wishes to exercise this right should contact GERMAS SHOES, S.L., informing us of their intention to withdraw from the contract, via our email address (info@zapatosmayka.es) or by telephone, calling 966 286 899 or by WhatsApp at the following number: 670 381 650. Once they have contacted us, our Customer Service Department will provide the consumer with an authorisation number, which they will be asked for when they take their parcel to the Post Office.

Permitted and prohibited uses of this website.

GERMAS SHOES, S.L. grants the user unlimited authorisation for access to this website and its content, as well as its operation as a resource for support and communication solely for the purposes determined on this website, as long as all mentions of intellectual property and protected rights (if they exist) referring to the content of the website are maintained. All other uses of the website, including use for purposes other than those previously mentioned, as well as modification, distribution, transmission and downloading of the site (with the exception of page caching), new publication or Reverse Engineering, without prior written authorisation from GERMAS SHOES, S.L. are prohibited (provided that such prohibition is not excluded by the applicable legislation). Authorisation for use of the website does not include, by way of illustration, commercial operation or distribution of the website content, recording of any lists, descriptions or prices of products, media or services, as well as the derivative use of this website or the website content (including framing), download or copying of information for the benefit of other traders, any use of data mining tools, robots or similar for data recording and extraction, any use of the website content in any website environment, server or computers included in a network, or use of the website content that suggests a relationship with the products, media or services of GERMAS SHOES, S.L.

Applicable legal warranty

All products offered via the website are completely original, unless stated otherwise in their description. They all have a warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the General Law for the Defence of Consumers and users and other complementary laws. The durable goods warranty is subject to the application of Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the General Law for the Defence of Consumers and users and other complementary laws, for a period of two years from the date indicated on their invoice (Article 123.1) against any manufacturing fault, in the terms set out by the Law. The warranty is valid in all European Union countries. The customer must keep a copy of their invoice in order to be able to call in the warranty.

Disclaimer regarding all the information contained.

GERMAS SHOES, S.L. undertakes NOT TO PUBLISH ANY MISLEADING ADVERTISING via this medium. For this purpose, therefore, the following will not be considered as misleading advertising: formatting or numerical errors that may occur in the content of the different sections of the GERMAS SHOES, S.L. website occurring as a result of incomplete or defective maintenance and/or update of the information contained in these sections. As a result of the provision contained in this article, GERMAS SHOES, S.L. undertakes to correct such errors as soon as it becomes aware of them. However, GERMAS SHOES, S.L. has made every effort to check that all the content of its website is accurate, reliable and up-to-date, including - by way of illustration and as applicable - the information about the products, prices, characteristics, services, medium and others, as well as the descriptions received from third parties. Nonetheless, GERMAS SHOES, S.L. gives no guarantee whatsoever regarding the accuracy of any declarations of any type included in this website. All materials, products, media, services or information contained or referred to in this website may become out-of-date. GERMAS SHOES, S.L. makes no commitment to constantly update the content of the website and GERMAS SHOES, S.L. waives all liability for errors or omissions of any kind in the website content (provided that such waiver is compatible, without constituting any type of infringement, with the mandatory regulations of Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the General Law for the Defence of Consumers and users and other complementary laws). Any decision made on the basis of the information included in the website content (or user information) is under the exclusive responsibility of the user. GERMAS SHOES, S.L. makes no guarantee that the functions or services on this website or other interactions taking place through it will be continuously available, without interruption, in a secure and error-free manner, or that all errors will be corrected or that this website or the server that makes it available will be free from viruses or other harmful components. GERMAS SHOES, S.L. assumes no liability whatsoever for any damage or virus that may impair or invade your computer equipment or other property as a result of your access to this website or its use, including, by way of illustration, downloading of images, software or other website content. In the event that the website content generates any need for service, repair or correction of the computer or files, all costs incurred for this will be payable by the user.

Links with this website.

GERMAS SHOES, S.L. may set up links to other websites on the Internet or their resources. Acceptance of these links to this website is for convenience only and does not mean that GERMAS SHOES, S.L. accepts the other website or any relationship with its operators. GERMAS SHOES, S.L. asks users to use their own discretion on visiting external websites and resources. Any relationships established between a user and any external website are solely at their own risk. GERMAS SHOES, S.L. has verified the accuracy or reliability of the information on websites that are connected via links or that are accessed via this website or that contain links to the website(s) of GERMAS SHOES, S.L. GERMAS SHOES,S.L. does not support the content, promotion, products, support, services or other materials that may be obtained on such websites or through them and assumes no liability whatsoever for such materials. GERMAS SHOES, S.L. takes no responsibility for the accuracy, compliance with copyright, legitimacy or decency of materials and information contained on websites, waiving any guarantee in respect thereof that may be understood as tacitly included. GERMAS SHOES, S.L. assume no direct or indirect liability for any damage caused or allegedly caused by the use of any content, products, medium or services available on or through external website or due to trust in them.

Use of session cookies.

In order to monitor the user’s session, the GERMAS SHOES, S.L. website uses session cookies while the user is browsing the websites and web pages. The system uses these cookies to identify the user, this avoiding them having to enter their Username and Password again, while also saving their preferences, information related to their purchases in progress and other information about the customer’s business account. The cookies used cannot read information from their hard disk. These cookies store codes identifying the session set up and not the person. The cookies used are not harmful and they are only used during the user’s session.

Changes to this website and to these terms and conditions.

GERMAS SHOES, S.L. may, at any time, with or without notice, make improvements and/or changes to the products, characteristics, medium, services, programs, prices and/or other content of the website. GERMAS SHOES, S.L. may announce the changes to these terms and conditions (or other content of the website) by presenting them on this website or by other means of communication. Users who access this website, after these changes or new terms and conditions have been entered on it and have been communicated by other means, are obliged to comply with them once they have been published on this website or communicated by other means, even in the event that the user does not access the page on which the modifications or new terms and conditions are presented.

Resolution of international disputes.

For resolution of any dispute that may arise with customers or users of this site resident in the EU, they may go to the INTERNATIONAL DISPUTE PLATFORM via the following link http://ec.europa.eu/consumers/odr/

Payment Methods

The following payment methods are accepted at Mayka:

  • CREDIT OR DEBIT CARD.
    This payment method is immediate, convenient and secure. Mayka does not store this data and will not have access to it.

  • BANK TRANSFER OR DEPOSIT.
    This payment system offers the possibility of making the purchase through a banking institution without using a card.
    To do this, the customer must pay the amount for the purchase into one of the following accounts:
    1. BBVA
      IBAN: ES42 0182 0120 79 0201649937 BIC: BBVAESMMXXX
    2. Banco Santander
      IBAN: ES34 0049 1857 11 2010534114 BIC: BSCHESMM
    3. Sabadell-CAM
      IBAN: ES24 0081 0212 92 0001296040 BIC: BSABESBBXXX
    4. Caja Rural Central
      IBAN: ES50 3005 0071 19 2279211524 BIC: BCOEESMM005
    5. La Caixa
      IBAN: ES89 2100 8625 18 0200051584 BIC: CAIXESBBXXX

    It should be taken into account that until there is effective confirmation that the transfer has arrived, the order will not be confirmed.
    Confirmation of the transfer may take up to two working days (excluding weekends).

  • PAYPAL.
    Paypal is an online payment system based on the transfer of money between the user’s account and the Mayka website. This transfer cannot be accessed.

  • PAYMENT BY INSTALMENTS (SEQURA).
    The payment by instalments or financed method that appears on the Mayka website is offered by Sequra and the terms and conditions for its use are set out in a contract between the website user/customer and the Sequra finance company, which the customer has to accept and from which Mayka is completely disconnected. Any claim existing due to instalments, fees or any other item concerning payment must be made to the Sequra finance company.
    Orders placed by payment by instalments cannot be returned to our high-street stores.
  • BIZUM

    Bizum is a payment system that allows the customer to send money from their bank account to the Mayka Shoes ecommerce account through their smartphone.
    Bizum payment is very simple. Once the user has chosen Bizum as the payment method and is going to make the purchase, a bizum payment gateway screen appears where the customer must enter their telephone number. Next the customer enter the Bizum password and/or purchase confirmation in the user's banking application. Finally, the user receives a confirmation of the payment made.
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2022-12-09 07:32:39